Terms of service

Welcome to bowrose.com

This website is operated by Bowrose. Throughout the site, the terms "we," "us" and "our" refer to Bowrose.

By accessing our site and/or making a purchase, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Return and Refund Policy. Please read these Terms carefully before using our site.

These Terms apply to all users of the site, including visitors, customers, merchants and contributors of content. If you do not agree to any part of these Terms, you may not access the website or use our services.

We reserve the right to update or change these Terms at any time by posting the changes on this page. Your continued use of the website constitutes acceptance of any updates.

Online Store and Age Restrictions

By using this site, you confirm that you are at least 18 years old or that you have reached the age of majority in your province or territory of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws, including intellectual property laws.

You must not transmit any viruses, malware or code of a destructive nature. Any breach of these Terms may result in the immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason permitted by law.

Your content (excluding payment information) may be transferred unencrypted and adapted to meet the technical requirements of connecting networks or devices.

Important Note About Our Address

Our registered address shown on this page is not a return address. Returns sent without prior approval may not be received or processed. All return requests must be made through our customer service team before shipping.

This website serves customers in Canada, and all orders are processed with the aim of providing a safe and reliable shopping experience. All transactions comply with applicable Canadian consumer protection laws.

Accuracy of Information

We make every reasonable effort to ensure that the information on this website is accurate and up to date. However, we do not guarantee that all content is complete, error-free or fully current. Any use of the information provided is at the user's own risk.

Changes to Services and Prices

Product prices are subject to change without notice. We reserve the right to modify, suspend or discontinue any part of the service at any time, except where otherwise provided by law.

Products and Services

Some products may be available exclusively online and in limited quantities, and are subject to our Return and Refund Policy.

We make every effort to display product colours and images as accurately as possible; however, actual colours may vary depending on your device's screen.

Order Acceptance, Billing and Payment

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, abuse or resale.

Accepted payment methods include those shown at checkout (Visa, Mastercard and other supported providers).

By placing an order, you authorize us to charge your selected payment method and confirm that all billing information you provide is accurate and complete.

Shipping, Returns and Refunds

Shipping, return and refund procedures are governed by our dedicated pages:

Third-Party Tools and Links

We may provide access to third-party tools or external links "as is," without any warranties. We are not responsible for the content, accuracy or practices of third-party websites.

User Content and Feedback

By submitting feedback, comments or other materials, you grant us the right to use, edit and publish that content without restriction or compensation. We may remove content that we consider unlawful, offensive or in breach of these Terms.

Personal Information and Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Errors and Inaccuracies

Occasionally, information on the site may contain typographical errors, inaccuracies or omissions relating to prices, descriptions or availability. We reserve the right to correct any errors and to cancel affected orders at any time.

Prohibited Uses

You may not use the site or its content for unlawful purposes, to infringe intellectual property rights, to harass, abuse or discriminate, to submit false information, to upload malware or spam, or to interfere with security features. Violations may result in termination of your access.

Disclaimer of Warranties and Limitation of Liability

All products and services are provided "as is" and "as available," except where warranties are required by law. We do not guarantee that our services will be uninterrupted. To the extent permitted by law, Bowrose is not liable for any indirect, incidental or consequential damages arising from your use of the site.

Indemnification

You agree to indemnify Bowrose against any claim arising from your breach of these Terms or of applicable law.

Governing Law

These Terms are governed by and construed in accordance with the laws of Portugal, without prejudice to any mandatory consumer protection rights you have under the laws of your province or territory of residence in Canada.

Severability and Termination

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. We may suspend or terminate your access to the website if you breach these Terms.

Entire Agreement

These Terms, together with our published policies, constitute the entire agreement between you and Bowrose.

Company Information

Store Name: Bowrose
Website: bowrose.com

Head Office Address (Not a Return Address):
R. José Campas 824, 1800-184
Lisboa, Portugal

Email: support@bowrose.com

Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM ET